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Support coordination and specialist support coordination

First Nations-led support coordination, grounded in culture and backed by clinical care

Our First Nations support coordination is led by Aboriginal and Torres Strait Islander coordinators with deep experience in the disability and community sector. They work with the person, their family and their community, with a registered nurse and mental health clinician behind them when health needs are part of the picture.

Our commitment

Led by mob, for mob do?

This is not a mainstream service with a cultural add-on. The people who lead it are Aboriginal and/or Torres Strait Islander, and the way we work starts from culture, family and Country.

Aboriginal-identified roles

Every coordinator in this service holds an identified position. Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational requirement of the role under section 14(d) of the NSW Anti-Discrimination Act 1977.

Confirmed Aboriginality

Each coordinator provides formal Confirmation of Aboriginality: they are of Aboriginal and/or Torres Strait Islander descent, identify as such, and are accepted by their community.

Deep sector experience

Our coordinators bring many years in disability, mental health and community work, and strong relationships with local Aboriginal organisations, Elders and services.

Why this matters

A growing community, very few First Nations-led services

That gap matters when the person on the other side of the table decides whether someone feels safe enough to come back.

66,348

First Nations NDIS participants at 31 March 2026, 8.6% of all participants.

NDIA Quarterly Report, Q3 2025–26

10%

of NDIS participants in NSW are First Nations people, about 22,800 people.

NDIA Quarterly Report, Q3 2025–26

<1%

of NDIS providers are known First Nations services.

NDIA Quarterly Report, Q4 2024–25

11.4%

of new NDIS participants in the March 2026 quarter were First Nations people.

NDIA Quarterly Report, Q3 2025–26

2.4×

the rate of high or very high psychological distress compared with non-Indigenous Australians.

Aboriginal and Torres Strait Islander Health Performance Framework

~2.5×

the suicide rate of non-Indigenous Australians, for both men and women.

Beyond Blue, citing ABS 2022 data

Research with First Nations communities consistently points to culturally competent services, and to Aboriginal people sharing in the design and delivery of the services that affect them.
Everyday racism alone may explain close to half the gap in psychological distress. A coordinator who shares culture and understands community can remove barriers a mainstream service may never see.

Our model

Two ways of knowing, one plan

We build every plan around the Aboriginal and Torres Strait Islander model of social and emotional wellbeing, which sees a strong self as connected to body, mind and emotions, family and kin, community, culture, Country, and spirituality and ancestors (Gee et al., 2014). Our coordinators lead. Our clinical team backs them up.

Aboriginal coordinator leads

Family and kin, community, culture, Country, and spirituality and ancestors. The coordinator is the main relationship and makes sure the plan reflects who the person is and where they belong.

Shared with our mental health clinician

Mind and emotions. Coordinator and clinician work together, so clinical advice is always shaped by cultural understanding.

Supported by our registered nurse

Body. Physical health checks, medication questions and links with GPs, Aboriginal Medical Services and hospitals.

This brings together the social and cultural model with the medical model. The clinical team is there as backup and never replaces the coordinator’s role or the person’s own choices. Clinical input only happens with the person’s consent.

How we work

At the person's pace, with family alongside

Family and kin are welcome at every step, if that is what the person wants.

Step 1

Yarn first

We start with a yarn, at home, on Country or wherever feels right. No forms until trust is there.

Step 2

Whole-of-life assessment

The coordinator maps strengths and needs across all seven wellbeing domains. The nurse or clinician adds a health screen where needed.

Step 3

Plan with family and community

We connect with Aboriginal Medical Services, community organisations, Elders and cultural activities alongside funded supports.

Step 4

Coordinate and advocate

We work with the NDIA, housing, health and justice services, and stand beside the person in meetings.

Step 5

Review together

We check in against the person’s own goals, and build their confidence to lead their plan themselves.

What we offer

Three ways we can walk alongside you

Support Coordination

Help to understand and use your NDIS plan, choose providers and connect with community and cultural supports.

Specialist Support Coordination

For complex situations such as housing crisis, hospital discharge, justice involvement or high health needs, with close clinical backup.

Psychosocial Recovery Coaching

For people living with psychosocial disability, focused on recovery goals, connection and building independence.

Our team

Our coordinator leads. Our clinician backs her up.

Aboriginal Support Coordinator

Gwen

Gwen leads our First Nations-led support coordination. Her mob, Country and a short introduction in her own words will be added here with her approval.

Clinical backup

Prince Singh, RN

Registered Nurse, Mental Health Clinician and Newpath’s Founder. Prince supports Gwen on physical and mental health, medication and clinical liaison, only with the person’s consent.

Do I have to use this service if I'm Aboriginal or Torres Strait Islander?

No. You have the same choice of provider as every NDIS participant. This service is here if you want a coordinator who shares culture and works this way.

Yes. Tell us what matters to you and we will do our best to match you, and be honest if we can’t.Yes. Tell us what matters to you and we will do our best to match you, and be honest if we can’t.

No. Clinical backup is offered, never forced. They only become involved with your consent, and you can change your mind at any time.

Yes. You decide who is involved, including family, kin, Elders or an advocate.

Anyone, with the person’s agreement: the person themselves, family, an LAC or NDIA planner, a hospital, an Aboriginal Medical Service or another provider.

Common questions

What people ask us

Talk with us

Call or email to have a yarn about referral, availability or whether this service is the right fit.

info@newpath.org.au

Sources

  1. NDIA (2026). NDIS Quarterly Report to disability ministers, Q3 2025–26 and supplement.
  2. NDIA (2025). NDIS Quarterly Report, Q4 2024–25.
  3. Australian Government. Aboriginal and Torres Strait Islander Health Performance Framework, measure 3.10.
  4. Beyond Blue. Mental health statistics.
  5. Gee, G., Dudgeon, P., Schultz, C., Hart, A. & Kelly, K. (2014). Aboriginal and Torres Strait Islander social and emotional wellbeing. In Working Together (2nd ed.). Commonwealth of Australia. Overview: AIFS.
  6. NSW Public Service Commission. Aboriginal identified and targeted roles.

A statement from our founder

Newpath stands on stolen land. This always was, and always will be, Aboriginal land.

The Dharug people have cared for this Country for tens of thousands of years, and they care for it still. I pay my respects to their Elders, past and present, from the deepest part of my heart.

I am an outsider, and I always will be. This is stolen land, and I have been given the opportunity to live and work on it. I hope that in this life I can give back, in every way I can, what I have received from this land. This service is my way of beginning to do that, for the community whose land I am passing through and using.

Prince Singh

Founder and Director, Newpath

NDIS that puts you first.

Support

0414974068

info@newpath.org.au

Organisation ID:

4050174136